Privacy Policy

At ayu110, protecting the privacy and personal data of our members is a foundational commitment, not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how it is used, who it may be shared with, and the rights you hold over your own data as a registered member of the ayu110 platform.

Last Updated: January 2026

Privacy at ayu110 — Six Core Commitments

These six principles guide every decision we make about how member data is collected, handled, and safeguarded across the ayu110 platform.

Data Minimization

We collect only the data that is strictly necessary for the operation of the platform, identity verification, and compliance obligations. We do not collect data speculatively or for purposes beyond those disclosed in this policy.

No Sale of Personal Data

ayu110 does not and will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used exclusively to operate, improve, and protect the platform experience.

SSL Encryption & Secure Storage

All data transmitted between your device and ayu110 is protected by 256-bit SSL/TLS encryption. Sensitive personal and financial data is stored on access-controlled, encrypted servers with regular independent security audits.

Your Rights, Respected

You have the right to access, correct, restrict, and request deletion of your personal data at any time. ayu110 provides clear procedures for exercising these rights through our support channels, free of charge.

Controlled Third-Party Sharing

Data is shared only with carefully vetted third-party service providers (payment processors, KYC verification providers) who are contractually bound to use your data solely for the specific services they deliver on our behalf.

Transparent Breach Notification

In the unlikely event of a data security incident that affects your personal data, ayu110 will notify affected members promptly via their registered email address and take all necessary remediation steps without delay.

Important Notice: This Privacy Policy ("Policy") applies to all users of the ayu110 platform accessible at ayu110.cam and any associated interfaces. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the platform immediately.
1

Scope & Application

This Policy applies to all personal data collected, processed, or stored by ayu110 in connection with the provision of its online betting and gaming services. It covers data collected through the ayu110 website (ayu110.cam), all associated account management interfaces, customer support communications, and any promotional or marketing interactions you engage in with ayu110.

This Policy applies to all registered members, prospective members who have initiated but not completed registration, and former members whose data is retained in accordance with applicable legal obligations. It applies regardless of the device or network used to access the platform, including desktop browsers, mobile browsers, and any native applications distributed by ayu110.

ayu110 primarily serves players based in Indonesia, and this Policy is drafted with the data protection expectations of Indonesian residents in mind, as well as applicable international data protection standards.

2

Data We Collect

ayu110 collects personal data across the following categories. We collect only what is necessary for the specific purposes described in Section 4.

Identity Data
  • Full legal name
  • Date of birth
  • Government ID number (KTP, passport, SIM)
  • Profile photograph (KYC)
Contact Data
  • Email address
  • Mobile phone number
  • Residential address
  • City and province (Indonesia)
Financial Data
  • Bank account details (BCA, BRI, BNI, Mandiri, etc.)
  • E-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja)
  • Transaction history
  • Deposit and withdrawal records
Technical Data
  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system
  • Session timestamps
Usage Data
  • Pages viewed and features used
  • Betting and gaming history
  • Login frequency and session duration
  • Search queries within the platform
Communications Data
  • Live chat transcripts
  • Support ticket history
  • Email correspondence
  • Feedback and survey responses

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health records, or sexual orientation. Where payment card data is involved, it is processed directly by certified payment gateway providers and is never stored on ayu110 servers.

3

How Data Is Collected

ayu110 collects personal data through the following primary channels:

  • Direct submission: Data you provide actively when completing the registration form, submitting KYC documents, initiating a deposit or withdrawal, or contacting our support team.
  • Automated collection: Technical and usage data collected automatically as you interact with the platform, via server logs, session tracking systems, and analytics tools.
  • Third-party verification: Identity and address verification data provided by accredited KYC and fraud-prevention service providers when we conduct mandatory due diligence checks.
  • Payment providers: Transaction confirmation data shared with ayu110 by Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) to confirm successful deposits and process withdrawals.
  • Cookies and similar technologies: Data collected via cookies, pixel tags, and local storage as described in Section 9.
4

Purposes of Processing

ayu110 processes your personal data only for the specific, legitimate purposes listed below. We do not use your data for any purpose that is incompatible with the purposes originally disclosed at the time of collection.

  • Account creation and management: To register your account, verify your identity, manage your profile settings, and maintain accurate records of your membership.
  • Service delivery: To process bets and wagers, manage your balance, facilitate deposits and withdrawals through local Indonesian payment channels, and grant access to all platform features.
  • Identity and age verification (KYC): To comply with our obligation to confirm that all members are at least 21 years of age and are the registered ac count holder.
  • Payment processing: To verify the ownership of payment methods, process deposit and withdrawal transactions, and maintain accurate financial records.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
  • Customer support: To respond to your inquiries, resolve disputes, manage complaints, and improve the quality of our support services.
  • Legal and regulatory compliance: To fulfil our obligations under applicable laws, respond to lawful requests from authorities, and maintain records required for audit purposes.
  • Platform improvement: To analyse aggregated usage patterns, identify technical issues, and develop new features that improve the overall platform experience.
  • Responsible gaming: To monitor betting behaviour for signs of problem gambling, enforce self-exclusion and deposit limit requests, and proactively reach out to members who may need support.
  • Promotional communications: To send you relevant promotional offers, seasonal bonuses tied to events such as Ramadhan, Idul Fitri, or Indonesian Independence Day, and platform updates — subject to your communication preferences and opt-out rights.
6

Data Sharing & Disclosure

6.1 Service Providers

ayu110 engages carefully selected third-party service providers who process personal data on our behalf solely for the services they deliver. These providers are bound by contractual data protection obligations and are not permitted to use your data for any independent purpose. Categories of service providers include:

  • Payment processing and banking partners (Indonesian banks and licensed e-wallet operators)
  • KYC and identity verification providers
  • Fraud detection and anti-money laundering screening services
  • Hosting and cloud infrastructure providers
  • Customer support platform operators
  • Analytics and platform performance monitoring services

6.2 Game Studio Partners

Third-party game studios integrated into the ayu110 platform — including Evolution Gaming, Pragmatic Play, Spribe, NetEnt, Microgaming, and Pocket Games Soft — may receive limited session and game-play data necessary to operate their games. These studios operate under their own privacy and data security frameworks, which meet international industry standards.

6.3 Legal Disclosures

ayu110 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by a valid legal order, judicial process, or applicable law. We will, where legally permissible, notify affected members of such disclosures.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ayu110's business, member data may be transferred to the acquiring entity as part of that transaction. Members will be notified of any such transfer and any material change to this Policy that results from it, with reasonable advance notice.

No Third-Party Marketing: ayu110 does not share, sell, or license your personal data to third parties for their own independent marketing or advertising purposes under any circumstances.
7

Data Retention

ayu110 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention guidelines apply:

  • Active account data: Retained for the full duration of your account membership and for a minimum of five (5) years following account closure, to satisfy AML record-keeping obligations.
  • KYC verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
  • Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
  • Customer support communications: Retained for three (3) years from the date of the final interaction, unless the communication relates to a formal complaint or legal matter, in which case it is retained for the duration of that matter plus two (2) years.
  • Marketing preference records: Retained for two (2) years following an opt-out or account closure.
  • Technical and usage logs: Retained for a rolling period of twelve (12) months, after which anonymised or aggregated data may be retained indefinitely for analytical purposes.

At the end of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

8

Security Measures

ayu110 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the ayu110 platform
  • Encrypted storage of sensitive personal and financial data at rest on secure, access-controlled servers
  • Role-based access controls ensuring that only authorised personnel with a legitimate business need can access member data
  • Regular independent security audits and penetration testing conducted by qualified third-party cybersecurity specialists
  • Multi-factor authentication options available for member accounts
  • Automated anomaly detection systems monitoring for unusual login activity, transaction patterns, and potential account compromise
  • Staff data protection training conducted regularly to ensure all personnel understand and adhere to our data handling obligations
Incident Response: Despite our rigorous security measures, no system is entirely immune to risk. In the event of a confirmed data security incident affecting your personal data, ayu110 will notify impacted members within a reasonable timeframe via their registered email address and provide clear guidance on recommended protective actions.
9

Cookies & Tracking Technologies

ayu110 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the platform. The categories of cookies we use are described below:

  • Strictly Necessary Cookies: Essential to the operation of the platform — including session management, authentication tokens, and security cookies. These cannot be disabled without impairing core platform functionality.
  • Functional Cookies: Remember your preferences (such as language settings and preferred payment method) to provide a more personalised experience across sessions.
  • Analytics Cookies: Collect aggregated, anonymised information about how members use the platform — such as pages visited, features used, and session duration — to help us identify areas for improvement.
  • Security Cookies: Assist in fraud detection and prevention by tracking session anomalies and suspicious access patterns.

ayu110 does not use third-party advertising or retargeting cookies. You may manage your cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality and security of your platform experience. Continued use of the platform after being informed of our cookie practices constitutes acceptance of the use of cookies as described in this section.

10

Your Data Rights

As a member of the ayu110 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team using the details in Section 14. ayu110 will respond to all valid requests within 30 days, free of charge.

Right What It Means
Right of Access You may request a copy of all personal data ayu110 holds about you, along with information about how it is processed.
Right to Rectification You may request correction of inaccurate or incomplete personal data held in your account.
Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
Right to Restriction You may request that we restrict the processing of your data while a dispute over its accuracy or lawful basis is resolved.
Right to Portability Where technically feasible, you may request a structured, machine-readable copy of your personal data to transfer to another service.
Right to Object You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes.
Right to Withdraw Consent Where processing is based on consent, you may withdraw that consent at any time without affecting prior lawful processing.
Identity Verification for Rights Requests: To protect the security of member data, ayu110 will verify your identity before processing any data rights request. We may ask you to confirm account details or provide KYC documentation as part of this process.
11

Minors & Age Policy

The ayu110 platform is strictly intended for adults aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step of the account registration and KYC process, and ayu110 employs automated and manual checks to enforce this requirement.

If ayu110 discovers or is credibly informed that an account has been registered by a person under 21 years of age, the account will be immediately suspended, all pending transactions cancelled, and the matter investigated. Any deposits made will be returned to the originating payment method after verification, and all associated data will be deleted promptly.

If you are a parent or guardian and believe that a minor in your care has registered an account on ayu110, please contact our support team immediately using the details in Section 14. We take this matter seriously and will respond promptly.

12

International Data Transfers

ayu110 primarily processes and stores member data on servers located within or in close proximity to the Asia-Pacific region. However, certain service providers engaged by ayu110 — including game studio partners, KYC verification platforms, and cloud infrastructure providers — may process data in jurisdictions outside Indonesia.

Where personal data is transferred internationally, ayu110 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. Such safeguards include contractual clauses requiring recipient parties to maintain data protection standards consistent with international best practice, and limiting data use to the specific services provided to ayu110.

By using the ayu110 platform, you acknowledge and consent to the transfer of your personal data to international service providers as described in this section, subject always to the protective measures outlined above.

13

Changes to This Policy

ayu110 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or platform services. The date of the most recent revision is displayed at the top of this page.

Where changes are material — meaning they significantly affect how your data is collected, used, or shared — ayu110 will notify registered members via their registered email address and/or a prominent notice on the platform prior to the changes taking effect. We will provide a minimum of 14 days' notice for material changes wherever operationally feasible.

Your continued use of the platform following the effective date of any revised Policy constitutes your acknowledgement of and agreement to the updated terms. If you disagree with material changes, you may close your account by contacting our support team before the changes take effect.

14

Contact Us

For all privacy-related inquiries, data rights requests, or concerns about how ayu110 handles your personal data, please contact our dedicated support team through one of the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the live chat interface accessible on every page of the platform. Our team includes native Indonesian-speaking agents to assist players across Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, and all other regions of Indonesia.
  • Email: [email protected]

When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of your request. ayu110 will acknowledge all privacy-related inquiries within 48 hours and aim to resolve them fully within 30 calendar days. Where a request is complex or high in volume, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Data Protection Officer: For formal escalations regarding ayu110's data processing practices, please mark your correspondence "Attention: Data Protection" when emailing our support address. Formal data protection complaints will be reviewed by senior personnel and handled with the highest priority.

Your Privacy Matters to Us

Questions about this Privacy Policy or how ayu110 handles your data? Our support team is available around the clock. You can also review our full Terms & Conditions or visit the FAQ for quick answers.

ayu110 is committed to responsible data handling and platform security. Review our Responsible Gaming policy to learn how we protect vulnerable players.